• Tariffs with mandatory top-ups: Please top up your pay-as-you-go phone before the top-up deadline runs out, or whenever you have used up your available minutes and want to continue to make phone calls;
• Tariffs without mandatory top-ups: There are no mandatory top-ups. To maintain your service active, just place a (paid) call every six months on national soil.

To find out at any time when your pay-as-you-go card must be topped up, please key in *#101# followed by the call key (free of charge).

The Vodafone bill is a service that offers detailed or summarized information on phone calls, top-ups or payments made using your Vodafone accounts.

Vodafone online bill example

There are two types of bill available: 

Detailed or summarized bill on paper – You will receive your bill printed out, by post. This type of bill, detailed, has a cost of € 0.85 + VAT (subscription) and €1.50 Euros (pre-paid);

Electronic bill (PDF) – You will receive your bill by email (if you have supplied us with an email address). It is always free of charge.

The issue of a bill is mandatory for subscription services only.

You can pay your bill using the following means:

Direct debit - this is the simplest and most comfortable way to pay. You can set up a direct debit through My Vodafone or by contacting Vodafone directly; 

ATM - Pagamentos » Pagamentos de Serviços; 

HomeBanking - you can pay your bill using online banking if you have this service available; 

Vodafone store - bills can be paid in our stores in cash, using a debit card or a VISA card; 

Payshop - you can pay for your bill in shops that have an agreement with the company Payshop. 

My Vodafone - Account with one number: Faturas e Pagamentos » Pagar Fatura » MBPhone; Cartão de Crédito or Referência Multibanco.