Press Releases
Vodafone introduces new videocall access for the deaf and hearing impaired
Lisbon, 24 February 2010 Vodafone Portugal has introduced the number 12472 for deaf and hearing impaired people to access the video interpreting service of the Portuguese Association for the Deaf at a cost of 1.1 cents per minute, making it the first mobile operator to provide access to this service at a reduced price.
At present, the service costs 80.31 cents a minute, which means that Vodafone will be making a reduction of 98.63% on the monthly bills of people who use this service.
Dialling 12472 establishes a mobile videocall to a Portuguese Sign Language interpreter, enabling the caller to request a range of services such as calling a taxi, making a medical appointment or requesting home repairs, among others.
Since 2005, Vodafone has offered special rates for people with disabilities of 80% or greater (60% in the case of people with hearing impairment), with a 50% discount on Vodafone Portugals Best Plan.