Press Releases

• Service Revenue increased 5.5% in Fiscal Year 2019-2020
• Total number of fixed customers reached 749 thousand
• FTTH deployment exceeded 3.4 million

In the last fiscal year, between April 2019 and March 2020, Vodafone Portugal's main indicators continued the upward trend recorded over the past few years. The results reflect, among other variables, the continuous and sustained growth of the fixed business and the stabilization of the mobile segment

Service Revenues reached 985 million euros, which represents an organic increase of 5.5% when compared to the same period of last year. Vodafone Portugal celebrates four and a half years of sustained growth of one of the most important business indicators, which is only possible thanks to a strategy of large investments and business diversification implemented in the course of the past few years.

At the same time, total revenue raised 5.3% YoY reaching 1.082 million euros.

Regarding mobile business, the number of Customers settled in 4.7 million at the end of March. Significant investments were made over the last year in order to have the network ready for the implementation of 5G.On several occasions, Vodafone Portugal showed the potential of 5G, as well as the readiness of the Vodafone network for the launch of 5G in Portugal.

Fixed business registered a good performance, with the customer base reaching 749 thousand, of which 679 thousand are TV customers (+10.6%YoY). The broadband customers reached 743 thousand (+9.7% YoY).

Vodafone Portugal is effectively expanding its footprint across all country. At the end of Q4, Vodafone´s next generation FTTH network reached 3.4 million homes and businesses (+8.6% YoY).

“Vodafone Portugal ended the fiscal year 2019-2020 with positive indicators, which prove that we are implementing the right strategy. The commitment in offering the best experience and service to our Customers required high levels of investment over the past years, mainly for the expansion and modernization of our latest generation mobile and fixed infrastructure.

Thanks to the high reach and resilience of this network, successively distinguished by independent entities and in recent studies by the Regulator, we managed to respond very quickly to the challenges of the current situation.

The COVID-19 pandemic made it clearer than ever how communications are part of the country's spine, having had a significant impact on people´s lives and businesses. This represents a unique challenge and Vodafone Portugal was able to respond quickly to the increasing need for connectivity of families, enterprises and institutions directly involved in the response to this crisis, especially in the areas of Health and Education, and Government Organizations.

The shock we are still experiencing has accelerated the digital transition, an opportunity that Portugal must seize to consolidate a new economic model characterized by quality, mobility, resilience and innovation - assets that Vodafone Portugal already delivers.

The new exercise, started on April 1, will be even more challenging for Operators and without prejudice of the negative consequences that this pandemic will bring, we are optimistic about the collective capacity of our country in successfully overcoming it. At Vodafone Portugal, we are committed in doing so”, says Mário Vaz, CEO of Vodafone Portugal.

Several initiatives took place in Q4, but the measures implemented under Covid-19 deserve special mention. Vodafone, NOS and Altice joined forces and presented a plan to minimize the impacts of the pandemic on telecom networks. Operators offered 10 GB data to its customers, created a special tariff for health professionals and made sports channels free for 30 days. In addition, Vodafone Portugal Foundation and Portuguese Government joined forces to support victims of domestic violence. Vodafone Foundation also launched DreamLab, the App that accelerates research to combat COVID-19.

Vodafone Portugal also announced, in February, a Letter of Intent with NOS to explore a potential nationwide partnership for mobile network sharing, which is still in negotiations. End of June remains the target date for the agreement closure.

In the business segment, Vodafone Portugal held the Vodafone Business Conference 2020, focused on the next technological revolution, 5G. The Conference hosted some of the top international experts in 5G in the world.