From October to December, the Vodafone Portugal’s activity continued to be impacted by the Covid-19 pandemic. Even so, the main business indicator - Service Revenue - proved to be resilient in the current challenging times.
The Service Revenue was broadly stable at -0.1% Year on Year (YoY) and compared to the previous quarter (Q2: +0.3%), reaching 247 million. When compared to the same period of the last year, the roaming, visitor and prepaid revenue were significantly reduced due to pandemic crisis and, consequently, had an impact on the evolution of the main business indicator.
Under a circumstance of mandatory remote work, in which the quality of fixed broadband is particularly relevant, Vodafone Portugal maintained its positive performance in the fixed business. The broadband customer base totalizes 799 thousand (+9.8% YoY). This result proves the market recognizes the innovation, the differentiating features and the competitiveness of Vodafone’s offer, as well as the quality of our service.
Vodafone continued to strengthen, quarter after quarter, its leadership role in the vanguard of television provision in Portugal, through a superior user experience enhanced by the best telecommunications network. In the third quarter, TV Customers reached 735 thousand (+10.7% YoY). In November, started offering an Amazon Prime Video membership to new and upgrading customers of its television and mobile phone services, providing promotional periods that vary between 6 and 24 months. Under the motto “Vodafone TV, the super series television”, this offer arrives after Vodafone became, in January, the only Operator in Portugal to make the streaming service available conveniently straight from your TV box.
During this third quarter, Vodafone Portugal continued expanding its footprint across all country. At the end of December, Vodafone´s next generation FTTH network reached 3.7 million homes and businesses (+8% YoY).
Concerning mobile segment, the number of total Customers decreased 4.4% for 4.539 million on an annual basis. In October, the month in which it celebrated 28 years of commercial activity in Portugal, Vodafone signed a historic agreement for nationwide mobile assets sharing, wich will allow a faster and more efficient development of mobile networks across Portugal.
Also in the third quarter of the fiscal year, Vodafone Portugal reinforces the pioneering offer of solutions with IoT technology for the consumer segment with the Curve launch, the most advanced, intelligent IoT GPS tracking device that allows its users to be connected to what they consider most important.
“More than just highlighting financial or operational results, I would like to emphasize that this was another quarter in which we focused on ensuring, for the benefit of our Clients, on the resilience of our latest generation mobile and fixed networks, by constantly monitoring volumes' evolution when it comes to the usage and implementation of reinforcement plans whenever necessary. Efforts and focus achieved thanks to the dedication of a team composed by thousands of people that work remotely and conditioned by the top priority of guaranteeing health security.
A quarter also marked by the start of the 5G auction, a technology that we have always identified as a unique opportunity to accelerate the development of the country, but which unfortunately is registered as a moment of litigation and an announcement of gray times for the future of this sector ”, says Mário Vaz, CEO of Vodafone Portugal.
Several initiatives took place in Q3, but the measures implemented under Christmas Season deserve a mention. Vodafone Portugal offered again free communications to its customers and paid tribute to the ‘frontline’ heroes that did the most for us in 2020 with the applauded campaign “It’s Christmas whenever we give others the love we have for our own”.